Cookies Policy

TutLive - AI-Powered Tutoring Platform

🏛️ IMPORTANT LEGAL NOTICE: This service is provided by a Polish company under Polish law. In case of any discrepancies between language versions, the Polish version takes precedence and is legally binding.

We use cookies to ensure the best platform performance.

This cookies policy informs about the principles of using cookies and similar technologies on the TutLive platform.

1. What are cookies?

Cookies are small text files stored in your web browser when visiting websites.

They allow websites to recognize users and remember specific information about them.

Cookies do not damage your computer or mobile device - they are safe text files.

We may use both session cookies (deleted after closing browser) and persistent cookies (remaining until deletion or expiration).

2. What cookies do we use?

🔧 ESSENTIAL COOKIES (always active):

• Authorization and user sessions - necessary for login

• Security - protection against CSRF attacks

• Language preferences and interface settings

• Shopping cart and payment process

📊 ANALYTICAL COOKIES (with consent - currently disabled):

• Google Analytics 4 - traffic and functionality analysis

• Measuring effectiveness of educational features

🎯 MARKETING COOKIES (with consent - currently disabled):

• Personalization of educational ads

• Retargeting and remarketing

3. Legal basis

Essential cookies - legitimate interest (art. 6 sec. 1 lit. f GDPR)

Analytical cookies - user consent (art. 6 sec. 1 lit. a GDPR and art. 173 of Telecommunications Law)

Marketing cookies - user consent (art. 6 sec. 1 lit. a GDPR and art. 173 of Telecommunications Law)

In accordance with Polish law, we inform about cookie usage and request consent where required.

4. Cookie management

You can control and manage cookies in several ways:

🖥️ BROWSER SETTINGS:

• Block all cookies

• Block cookies from specific sites

• Block third-party cookies

• Delete all cookies after closing browser

⚙️ PLATFORM SETTINGS:

• Cookie preferences panel in account settings

• Selective consent to different categories

⚠️ IMPORTANT: Disabling essential cookies may affect platform functionality.

5. Third-party cookies

Some cookies may be set by external service providers:

🔒 Stripe - payment processing (essential)

📊 Google Analytics - traffic analysis (with consent - currently disabled)

🛡️ Security providers - protection against attacks

📈 Marketing providers - ad personalization (with consent - currently disabled)

All external providers operate according to their own privacy policies and GDPR compliance.

6. Retention period

📅 SESSION COOKIES - deleted after closing browser

📅 AUTHORIZATION COOKIES - maximum 30 days

📅 PREFERENCE COOKIES - maximum 1 year

📅 ANALYTICAL COOKIES - maximum 26 months (Google standard)

📅 MARKETING COOKIES - maximum 12 months

You can delete cookies at any time through browser settings.

Questions about cookies?

Contact us regarding cookies:

Data Controller: MEETZ SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Address: Juliusza Słowackiego 55 / 1, 60-521 Poznań, Poland

KRS: 0001051530

VAT ID: 7812055176

REGON: 526056312

Share capital: 8.7 thousand PLN

Email: support@tutlive.com

Last update: 09.06.2025